Category: First appointment

When you come to Complete Physiotherapy, you can find plenty of free parking in front of the clinic. We ask that you arrive 15-20 minutes before your appointment, to fill out some paperwork including your contact information, insurance details, outcome measures and some other basic health information.

Once your therapist is ready for you, they will take you to one of the private or semi-private treatment rooms, administer a comprehensive assessment asking about your specific injury, educate you about your diagnosis as well provide you with an appropriate treatment and home program.

Your initial appointment may last anywhere from 60-75 minutes, where as your follow-ups may run anywhere from 45-60 minutes.

For your initial appointment, please bring your referral from your doctor, dentist, nurse practitioner or other health care provider, if you have received one. If you sustained a workplace injury or motor vehicle accident, please bring your claim number and date of injury. Also, if you have or are using your private insurance, bring your card with the appropriate numbers so if we can, will direct bill for your appointments.

We also recommend that you bring a pair of shorts if we are assessing your lower extremity and a tank top for the upper extremity so we can appropriately assess and treat your injury. If you are coming for a vestibular assessment, we strongly encourage that you bring someone to drive you after your appointment.